Privacy Policy
Introduction
Welcome to Tibet Tour Experts TIWTS (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a tour, or use our services.
Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Travel Information: Passport details, visa information, travel dates, and preferences.
- Payment Information: Credit card details, PayPal information, and billing address.
- Technical Information: IP address, browser type, and operating system.
How We Collect Information
We collect personal information in various ways, including:
- Direct Interactions: When you fill out forms on our website, book a tour, or contact us directly.
- Automated Technologies: As you interact with our website, we may use cookies and other tracking technologies to collect technical information.
- Third Parties: We may receive information about you from third-party services, such as payment processors and travel partners.
Use of Personal Information
We use your personal information for the following purposes:
- Providing Services: To process your bookings, arrange travel itineraries, and provide customer support.
- Payment Processing: To handle payments and refunds securely.
- Communication: To send you important updates, confirmations, and promotional materials.
- Improving Our Services: To analyze usage and improve our website and services.
- Legal Obligations: To comply with legal requirements and protect our legal rights.
Sharing Personal Information
We may share your personal information with:
- Service Providers: Third-party companies that help us operate our business, such as payment processors, travel partners, and IT service providers.
- Legal Authorities: When required by law or to protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to legal and contractual restrictions.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyze website traffic and personalize content. You can control cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: inquiry@tibettourexperts.com
- Address: Gongbutang Road, Chengguan District, Lhasa
Thank you for trusting Tibet Tour Experts TIWTS with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable travel experience.